FAQ's

1. What products do you sell?

We specialize in high-quality electronics and accessories including chargers, power banks, cables, adapters, smart home devices, and more.

2. Where do you ship?

We currently ship across the United States and to select international countries. Shipping availability will be shown at checkout.

3. How long does shipping take?

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day

Processing time is 1–3 business days. You’ll receive tracking details once your order ships.

4. How can I track my order?

Once your order ships, you’ll get a confirmation email with a tracking number. You can track it through our website or directly via the carrier's site.

5. What if I received a damaged or incorrect item?

We’re sorry for the inconvenience! Please contact us at 📧 support@electronicxpower.com within 48 hours of delivery with photos of the item and packaging. We'll resolve it quickly.

6. Do you offer returns or exchanges?

Yes! We offer returns within 30 days of delivery. Items must be unused, in original packaging, and accompanied by a receipt. Visit our Return Policy for full details.

7. Can I cancel or change my order?

Orders can only be changed or canceled within 12 hours of placement. Contact us immediately at 📧 support@electronicxpower.com for assistance.

8. Are your products covered by a warranty?

Yes. Most of our products include a 6- to 12-month manufacturer warranty. Specific warranty terms are listed on the product page or packaging.

9. What payment methods do you accept?

We accept:

  • Visa, MasterCard, American Express, Discover

  • PayPal

  • Shop Pay, Apple Pay, and Google Pay

All transactions are secure and encrypted.

10. Still have questions?

We’re here to help!
📧 Email us at: support@electronicxpower.com
📞 Phone: [Insert your business phone number]
📍 Business Hours: Monday–Friday, 9AM–5PM (EST)